FAQs & How-to
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Email and Telephone Info
I forgot my password
Setting up a Hatch account
How do I ask a maker a question without ...
Customers: Order on Hatch
The option I want isn't available.
Shipping: When will I receive my product...
Hatch Refund Policy
How do I keep track of my orders?
How do I leave review?
Makers: Frequently Asked Questions
What are the fees for makers?
What does it cost me?
When do I get paid for an order?
Do I have to sign a contract to sell on ...
Where can I see your terms of service?
Makers: Setup and Manage a Maker Shop
Community Guidelines 2015
Ways Your Customers Get to Know You
How to Set up a Maker Profile
List Your Products on Hatch: Step by Ste...
Import Your Etsy CSV to Hatch
Makers: Manage Orders and Payments
Best Practices for Inquiries
Orders and Inquiries
Order Process Overview
Inquiry Process Overview
I need to change the price for an order
Makers: Hatch Previews
What are Previews?
How do Previews work?
Best Practices for Previews
Auto-Order Decline and Reviews
Maker Best Practices
Our 2014 Improvements
Introduction to Vacation Mode
Create Promotions, Get Featured
Customer service software
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