FAQs & How-to
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Email and Telephone Info
I forgot my password
Setting up a Hatch account
How do I ask a maker a question without ...
Customers: Order on Hatch
The option I want isn't available.
Shipping: When will I receive my product...
Hatch Refund Policy
How do I keep track of my orders?
How do I leave review?
Makers: Frequently Asked Questions
What are the fees for makers?
How do I setup a PayPal Account so I can...
What does it cost me?
When do I get paid for an order?
Do I have to sign a contract to sell on ...
Makers: Setup and Manage a Maker Shop
Community Guidelines 2015
How to Set up a Shop
Create a Product Listing and Import Your...
How do I re-order my photos?
Makers: Manage Orders and Payments
I need to change the price for an order
Orders and Inquiries
Order Process Overview
Inquiry Process Overview
Makers: Hatch Previews
What are Previews?
How do Previews work?
Best Practices for Previews
Customer service software
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